Data Breach at ISP Virgin Media Exposes 900,000 UK Customers.

As if yesterday’s broadband outage wasn’t bad enough. UK ISP Virgin Media is now facing their second embarrassment of the week after last night revealing that the personal details belonging to 900,000 of their customers had been exposed by a an “incorrectly configured” marketing database. Oh and somebody unknown accessed it.

The operator was quick to stress that the database, which has now been “shut down“, did NOT contain any passwords or financial details, although it did include customer names, home and email addresses and phone numbers. We should stress that this database also included details of “potential customers,” but they didn’t elaborate on that.

The more worrying development is that Virgin Media said this database had also been “accessed on at least one occasion” but they “do not know the extent of the access or if any information was actually used.” Great. Oh and the database is known to have been accessible since 19th April 2019, which we’re certain will go down well (the unauthorised access to this is merely said to have been more “recent“).


Full story at ISP Review.